FAQ

Quick Points:

  • Riders must schedule six (6) hours in advance of needed ride.
  • Wolfpack Pick Up services main and Centennial campuses.
  • Wolfpack Pick Up serves individuals from our campus community living with disabilities and injuries only. No additional riders are permitted.

Hours of Operation During the Academic Year:

  • Main Campus:
    • Monday-Thursday from 7:45 a.m.-6:45 p.m.
    • Friday from 7:45 a.m.-3:45 p.m.
  • Centennial Campus:
    • Monday-Friday from 10 a.m.-2 p.m.

Frequently-Asked Questions (FAQ):

  • Does the service operate in the summer?
    • No, unfortunately.
  • How does the program work?
    • Wolfpack Pick Up operates a fleet of golf carts to shuttle individuals from our campus community from point A to point B on main campus and Centennial campus.
    • Individuals schedule their rides using our scheduling page, which populates their appointments into an App our drivers use to know where and when to pick riders up.
    • Riders are driven and dropped off at their desired location safely.
    • Wolfpack Pick Up employs student-drivers to operate the service, and the program is coordinated through the Division of Academic and Student Affairs.
  • Where does Wolfpack Pick Up service?
    • Wolfpack Pick Up services main and Centennial campuses. If you are in need of additional accommodations at the Veterinary Campus, please contact the Disabilities Resources Office (919-515-7653) or your individual college for assistance.
    • For specific pick-up locations, visit our scheduling page and see our pick-up points maps.
  • How do I contact Wolfpack Pick Up?
    • Wolfpack Pick Up is a program under the Division of Academic and Student Affairs (DASA). Our office is located at 211 Park Shops on NC State University’s campus. Contact the staff coordinator, Colin Beamer, at 919-515-5465 or via email at cbbeamer@ncsu.edu.
    • All general questions may be directed to wolfpackpickup@ncsu.edu. Please see our team page for information on who runs the program.
  • Who can use Wolfpack Pick Up?
    • NC State University students
    • NC State University staff and faculty
    • NC State University affiliates
    • Approved guests of NC State University
    • Support and medical staff for qualified riders
  • How do I schedule a ride?
    • Rides are scheduled on our scheduling page. Please visit that page for more information. Questions about scheduling may always be directed to wolfpackpickup@ncsu.edu
    • Rides can only be scheduled six (6) hours before they are needed. Same-day rides are not guaranteed to be available. For questions, please contact us at 919-515-5465.
  • How do I schedule a last-minute ride?
    • Please contact staff coordinator Colin Beamer at cbbeamer@ncsu.edu or via telephone during regular business hours at 919-515-5465. Accommodations are made according to availability, but are not guaranteed.
  • How much are rides?
    • Rides are free. Wolfpack Pick Up is supported by student fee dollars, North State Bank, and the NC State University Foundation.
  • How do I access more information about disability resources on campus?
  • What is the adverse weather policy?
    • Wolfpack Pick Up operates in all weather conditions unless they pose a direct threat to the safety of our staff and riders. Wolfpack Pick Up does not operate under the following university adverse weather conditions:
  1. Condition 1: Limited Operations – Limited service depending on conditions
  2. Condition 2: Suspended Operations – No Wolfpack Pick Up service
  3. Condition 3: University Closure – No Wolfpack Pick Up service
  • Are the golf carts enclosed? Do they have air conditioning or heat?
    • Each Wolfpack Pick Up golf cart has a weather enclosure protecting the driver and riders from most rain and wind. These covers are made of vinyl material and roll down to be zipped together surrounding the cart.
    • No carts are equipped with air conditioning or heat. We advise all riders to dress according to the outside weather conditions.